Terms & Conditions

These SMS Terms and Conditions (“SMS Terms”) govern text messages sent by or on behalf of Interkey, Inc. (“Interkey,” “we,” “us,” or “our”).

These SMS Terms supplement our general Terms and Conditions and Privacy Policy. If these SMS Terms conflict with the general Terms and Conditions regarding text-message communications, these SMS Terms will control.

By providing your mobile telephone number and consenting to receive text messages from Interkey, you agree to these SMS Terms.

1. Description of the SMS Program

Interkey may send text messages concerning:

Service inquiries

Intake-quiz submissions

Consultation requests

Appointment scheduling and reminders

Quotes and proposals

Lead-generation services

Advertising and marketing services

Customer financing inquiries

Lead-supplier applications

Account or service updates

Follow-up communications

Customer support

Promotional offers and marketing messages, where consent has been provided

Messages may be sent manually or through automated technology.

2. Consent to Receive Messages

By submitting your mobile telephone number through an Interkey form, intake quiz, chat, application, or other consent mechanism, you authorize Interkey to send text messages to that number for the purposes described in the consent language presented when you submit it.

Your consent applies only to the types of communications described at the time consent is obtained.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

You represent that:

You are at least 18 years old.

You are the subscriber or customary user of the telephone number provided.

You are authorized to consent to messages at that number.

The information you provide is accurate.

Providing a telephone number without agreeing to the applicable consent language does not, by itself, authorize recurring promotional text messages.

3. Types of Messages

Interkey may operate more than one category of text-message communications.

Conversational Messages

These are messages sent in direct response to an inquiry or an ongoing conversation.

Examples include:

Responding to a question

Discussing requested services

Coordinating a consultation

Following up on an application

Providing requested information

Transactional and Informational Messages

These messages relate to a request, appointment, service, application, or existing business relationship.

Examples include:

Intake-form confirmations

Appointment reminders

Application status updates

Account notifications

Service updates

Customer-support messages

Marketing Messages

These messages may promote Interkey services, offers, programs, or related business opportunities.

Marketing messages will be sent only where Interkey has obtained the consent required by applicable law and carrier requirements.

4. Message Frequency

Message frequency varies depending on your interactions with Interkey.

You may receive multiple messages while:

Completing an inquiry

Scheduling a consultation

Discussing services

Receiving appointment reminders

Applying to sell leads

Requesting information about customer financing

Participating in an active marketing program

Promotional message frequency may vary based on the campaign and your engagement.

Interkey does not guarantee any fixed number of messages.

5. Message and Data Rates

Message and data rates may apply according to your mobile carrier and service plan.

Interkey does not charge a separate fee for receiving its text messages, but your carrier may impose charges for:

Text messages

Multimedia messages

Data use

Roaming

Other wireless services

You are responsible for charges imposed by your carrier.

6. How to Opt Out

You may revoke consent and stop receiving text messages at any time by replying:

STOP

We will treat other clear opt-out requests as revocations where required, including commonly recognized terms such as:

CANCEL

END

QUIT

UNSUBSCRIBE

STOPALL

REVOKE

OPTOUT

After you opt out, Interkey may send one final text message confirming that your request was processed. No further messages covered by that consent will be sent unless you later provide new consent.

FCC regulations recognize reasonable methods of revoking consent and permit one non-marketing confirmation message after a valid opt-out request.

Opt-out requests may take a short period to process, but Interkey will honor them as required by applicable law.

7. Scope of an Opt-Out

An opt-out applies to messages associated with the Interkey messaging program and sender through which the request was made.

Because Interkey may use more than one telephone number or messaging program, you should submit an opt-out request to each number from which you no longer wish to receive messages.

Interkey will also use reasonable measures to apply a clear revocation request across related messaging systems when required by law or reasonably identifiable from the request.

Opting out of marketing messages may not prevent Interkey from sending messages that are legally permitted and necessary to:

Respond to a new request you initiate

Provide requested customer support

Complete a transaction

Deliver legally required notices

Confirm an opt-out request

Submitting a new inquiry after opting out does not necessarily restore consent to recurring marketing messages. New consent may be required.

8. Re-Enrolling

After opting out, you may resume text messages by:

Replying START, where supported

Submitting a new form with appropriate consent

Providing new written consent through another approved method

Re-enrollment is effective only after Interkey receives valid new consent.

Twilio’s messaging systems generally support standard keywords such as STOP, START, and HELP, although keyword behavior may depend on the number and messaging configuration being used.

9. Help and Support

For assistance, reply:

HELP

You may also contact Interkey at:

Email: [email protected]

Telephone:

Website: www.interkey.co

The HELP response may include Interkey’s name, contact details, and instructions for opting out.

10. Sender Identification

Interkey will identify itself in its text-message communications, especially in the first message or when the sender may not otherwise be apparent.

Messages may be sent using telephone numbers or messaging services provided through Twilio or another communications provider.

Twilio requires senders to identify the party that obtained the recipient’s consent and requires a straightforward opt-out process.

11. Automated Technology

Interkey may use automated systems to:

Send text messages

Schedule follow-up

Route responses

Confirm appointments

Provide reminders

Deliver requested information

Manage opt-out requests

Consent to receive messages through automated technology will be obtained where required.

Marketing texts sent using regulated automated technology may require prior express written consent under federal law.

12. Carrier Availability

Text-message services may not be available through every carrier, device, or service plan.

Delivery is subject to:

Wireless-carrier availability

Network conditions

Device compatibility

Number status

Message filtering

Platform availability

Third-party service interruptions

Interkey and wireless carriers are not liable for delayed, blocked, filtered, undelivered, or misdirected messages to the maximum extent permitted by law.

Carriers are not responsible for the content of Interkey’s messages.

13. Supported Carriers

Interkey’s messaging program may be available through most major United States wireless carriers, but carrier participation and support may change without notice.

Availability through a particular carrier is not guaranteed.

14. Telephone Number Changes

You agree to notify Interkey or opt out before discontinuing, transferring, or changing the mobile number you provided.

If you stop using the number without notifying us, messages may be delivered to the number’s new owner.

You agree that you are responsible for maintaining accurate contact information and for requests made using a number under your control.

15. Privacy

Information collected through Interkey’s SMS program may include:

Your mobile telephone number

Consent records

Message content

Message timestamps

Delivery status

Opt-in and opt-out activity

Device and carrier information

Links clicked

Information submitted during a conversation

We use this information to:

Deliver and manage messages

Respond to inquiries

Maintain consent records

Honor opt-out requests

Improve communications

Prevent fraud or abuse

Comply with legal and carrier requirements

Our handling of personal information is further described in the Interkey Privacy Policy.

16. Twilio and Other Service Providers

Interkey may use Twilio, HighLevel, and other service providers to transmit, receive, route, store, and manage text messages.

These providers may process telephone numbers, message content, delivery data, opt-out status, and related technical information on Interkey’s behalf.

Twilio’s messaging policies require recipient consent, sender identification, and the honoring of opt-out requests.

17. Prohibited Conduct

You may not use Interkey’s messaging channels to:

Send unlawful, threatening, abusive, or harassing content

Impersonate another person

Submit fraudulent information

Transmit malware or harmful code

Interfere with messaging systems

Attempt unauthorized access

Violate another person’s privacy or intellectual-property rights

Use automated systems to abuse or overload the messaging service

Engage in any conduct prohibited by law

Interkey may block or restrict messaging access in response to suspected abuse, fraud, security threats, or unlawful conduct.

18. No Guarantee of Response or Availability

Text messaging is provided as a communication convenience.

Interkey does not guarantee:

Immediate responses

Continuous availability

Successful delivery

Compatibility with every device

That messages will satisfy urgent or emergency needs

Do not use Interkey’s text-message service for emergencies.

19. Changes to the SMS Program

Interkey may modify, suspend, or discontinue all or part of its SMS program at any time.

Changes may include:

Message types

Message frequency

Telephone numbers

Technology providers

Available keywords

Support contact information

Where required, Interkey will provide notice or obtain renewed consent before making a material change to the scope of recurring marketing messages.

20. Changes to These SMS Terms

Interkey may update these SMS Terms periodically.

The updated version will be posted on the Website with a revised “Last Updated” date.

Changes will apply prospectively. Interkey will not rely solely on an update to these terms to materially expand the marketing messages authorized by prior consent where applicable law requires new consent.

21. Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SMS PROGRAM IS PROVIDED “AS IS” AND “AS AVAILABLE.”

INTERKEY DOES NOT WARRANT THAT MESSAGES WILL BE:

DELIVERED

TIMELY

SECURE

ACCURATE

COMPLETE

UNINTERRUPTED

FREE FROM TECHNICAL ERRORS

Nothing in this section limits rights that cannot legally be waived.

22. Limitation of Liability

To the maximum extent permitted by law, Interkey will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

Delayed or failed message delivery

Carrier filtering

Unauthorized access to a device

A recycled or reassigned telephone number

Network or platform outages

Reliance on a text message

Your failure to update contact information

Any limitations contained in Interkey’s general Terms and Conditions also apply to the SMS program to the extent legally enforceable.

23. Governing Terms

These SMS Terms are incorporated into Interkey’s general Terms and Conditions.

Matters not specifically addressed here are governed by:

Interkey’s Terms and Conditions

Interkey’s Privacy Policy

Any separate written agreement between you and Interkey

Applicable law

24. Contact Information

Questions about these SMS Terms may be directed to:

Interkey, Inc.

1309 Coffeen Avenue STE 1200

Sheridan Wyoming 82801

Email: [email protected]

Telephone:

Website: www.interkey.co